SBI card just started debited reward points from user account who had received cashback Or reward points during sale seasons. You will see “Statement DB – RP Forefeit For CBK Offer” in your card statement and the amount will be debited from your credit card.
I think you are aware that SBI card has updated reward system for Cashback card, Simplyclick card and Simplysave card. You will not get reward points or cashback on these SBI credit cards during sale days.
But previous during Amazon Great Indian Festival and Flipkart Big Billion Days many users get discount as well as cashback & reward points. But now SBI card started debiting reward points from your credit card, If your credit card doesn’t have sufficient reward points then they will debit equivalent amount from your card you can check from card statement.
I think you received an email from SBI card in October 2022, check the email below.
This is to inform you that Reward Points accrued on transactions eligible for Instant Discount and Cashback offers will be forfeited as per T&Cs of the Offer Program. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation.
In case a cardholder does not have adequate Reward Points balance at the time of forfeiture, an amount equal to the deficit in the Reward Points will be debited from his / her credit card account.
In case of any other query, would request you to please contact the SBI Card Helpline at 39 02 02 02 (prefix local STD code) or 1860 180 1290.
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